Customer service request
What can we do for you? We are pleased to help you. Just fill out the following customer service form carefully.
Customer service terms
The costs are the total amount of travel and wage costs.
Travel costs in Aschaffenburg + 20km away - EUR 12,- flat rate - or we price an EUR 0,50 for every km (one way) starting at Mainaschaff.
Wage costs for one hour are EUR 44,-. We price the way to you and back again as one hour of work (up to 150km distance).
Example for the prize
Travel costs | A'burg - Ffm = 40km a 0,50 € | 20,- € |
Hours of work | requested service | 44,- € |
Way to you and back 1h | 44,- € | |
Total costs incl. taxes | 108,- € |
(All prices incl. VAT)
Prizes for the relocation service
Relocation of the waterbed within the house and within 25 km of transport | 220,- € |
up to 50 km of transport | 255,- € |
up to 75 km of transport | 320,- € |
up to 100 km of transport | 350,- € |
The flat prizes include the travel costs, the service of our technician, dismounting and the build-up (standard softside waterbed). Care products or renewing parts are not included in the prizes.
Prizes for the mattress check
15 km around Aschaffenburg | 29,50 € |
15 km - 50 km | 34,50 € |
50 km - 150 km | 39,- € |
All prizes are flat prizes incl. travel costs which are 0,50 €
per km.
IMPORTANT NOTICE FOR ALL SERVICES: You must pay the bill right away to the technician in cash without any deduction.
In cases of urgent emergencies, please use our emergency form!
We will contact you as soon as possible. This request is NOT an order!
IMPORTANT NOTICE FOR THE INFORMATION TRANSFER IN THE INTERNET (referring to communication via email for example). A solid security of your information in order to protect them from any third is not possible, because internet transfers can have security holes. All information you give here are at your own risk and just for communication. We just save your information for a short time in order to answer your request, then they are deleted. We do not give your information to any third.
We prohibit specifically the use of published information and also the use of this contact form as a right to send you any kind of advertisement or promotion material. The operator of this pages make sure that they contact a lawyer in case of sending any advertisments, as in spam mail.
